Leafuni USA
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ALWAYS FREE SHIPPING! 📦

    The latest trends, put together for you!

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    Free Shipping
    All orders are shipped free of charge. No hidden costs, just worry-free shopping!
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    100% Secure Payment
    Pay securely via Credit Card, Apple Pay or instant bank transfer, completely risk-free!
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    30 Day Money Back Policy
    If you are not satisfied with your order, you will get your money back within 30 days!
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    25.000+ Happy Customers
    Your satisfaction is our top priority! 25.000+ happy customers already went before you!

    Frequently Asked Questions (FAQ)

    Order & Cancellation

    Return & Exchange

    Payment & Customer Service

    What is your delivery time?

    It takes 1-2 working days to process the order. Our delivery time is currently 6 to 12 working days including processing time. We ask for your understanding. In order to accommodate you a little, we do not charge shipping costs and take over these completely ourselves.

    Can I cancel my order?

    Yes this is possible. Send an e-mail to info@leafuni.com within 3 hours of your order with your name, your order number (from the confirmation e-mail) and the reason for cancellation. Unfortunately, it is no longer possible to cancel after this time.

    Can I track my order?

    As soon as your order has been dispatched, you will receive a tracking number from us. This allows you to conveniently check the shipping status at any time via our order tracking (Track & Trace) page and know exactly when your parcel will arrive.

    What do I do if I have not received a confirmation e-mail?

    Of course, this should not happen. Please just send us an e-mail with your full name and e-mail address to info@leafuni.com and we will take care of it as soon as possible.

    What should I do if I have not yet received my order?

    If you have not received anything after the delivery time has expired, please write to us at info@leafuni.com. We will immediately check where your package is. If your e-mail remains unanswered, please also check your spam folder.

    How can I exchange or return my order?

    Your satisfaction is our priority. If something doesn't fit or you don't like it, just write to us at info@leafuni.com and we will find a suitable solution together. Our return policy is simple: you have 14 days to return the goods. We will make sure that you are always satisfied!

    What are the conditions for a return?

    The return period is 14 days from receipt of the goods. A return is possible if:

    • The deadline has not expired
    • The goods are in their original packaging, including labels
    • The product is unused

    Which payment methods do you accept?

    At Leafuni, you can pay securely and conveniently with Credit Card or instant bank transfer. All transactions are protected by TLS encryption, so your purchase is always secure.

    How quickly does customer service respond?

    Our customer service team is always at your disposal and usually responds within 24 to 48 hours. We strive to answer your questions quickly at info@leafuni.com or via Facebook Messenger so that you always have a pleasant experience at Leafuni.

    How do you support your customers after the purchase?

    Your experience with us doesn't end with your purchase. Our dedicated customer service team is also on hand to help you after delivery. We'll regularly update you on the status of your order, provide you with exclusive offers and are always happy to answer your questions.

    Whether you need assistance with a product, have questions about returns or exchanges or simply want to find out more about our offers, we're here for you. Write to us at info@leafuni.com at any time.

    Free Shipping

    All orders are shipped free of charge. No hidden costs, just worry-free shopping!

    100% Secure Payment

    Pay securely via Credit Card, Apple Pay or instant bank transfer, completely risk-free!

    30 Day Money Back Policy

    If you are not satisfied with your order, you will get your money back within 30 days!

    Many Happy Customers

    Your satisfaction is our top priority! Thousands of happy customers already went before you!